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“Your Stuff Just Works” – A Smallvolution Customer Testimonial from Alan Weinkrantz | Small Business Conversations by Network Solutions

During SXSW, I was interviewed by Steve Fisher, who covers customer experience stories for Network Solutions.  Yes, I am a happy Network Solutions customer, but there is more to the story than just this.  

The point that I make is that lower cost, or even “free” services have a hidden price.  I’m stating the obvious here, but you get what you pay for.  Beyond the obvious, I just trust them to take care of what might normally be seen as a commodity- which their services are not.

If you want to gain an insight on the value of trust, listen to my friend, Tony Greenberg.  He’s a deep thinker who understands the realities the IT services business and the how trust is gained on his site – OnlyTimeBuysTrust.  

A good read.  Read several times.

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