Yes folks, you really can go to the Apple store in NYC on Fifth Avenue and get technical support 24 / 7.
I just tried it.
Went in for some iTunes questions and someone named Paul at the Genius Bar was very nice and of course, helpful.
Even at midnight.
Paul told me that he works the very
late shift and loves the types of people who come in late at night.
Some come after work. Some after partying at the bars. Some just like
to come because it’s a bit less crowded.
I doubt the local store at LaCantera where I live in San Antonio will ever go this route, but it sure is fun.
Thank you, Paul for helping and for showing me that you really can get support any time of day (or night).