We’ve been working very hard over the summer for Fall coverage for our client, Mercom Systems. Here’s what planned over the next few months:
ContactCenterWorld.com—October story on Quality Monitoring—Kristyn will be the featured executive interview.
Catalog Success—November story on contact centers—one of our clients customers will be featured in how they are benefiting from Mercom’s call logging technology.
Contact Professional’s CP Wire— We will have a contributed article entitled, “10 Simple Tips to Reduce Turnover and Boost Retention.”
1 to 1 Magazine—Our client will be interviewed for the October issue on Organizational Structure/Advancement—