Today, our client, Mercom Systems, Inc. announced that Technology Marketing Corporation’s Communications Solutions online magazine has named Audiolog for SIP a "Communications Solutions Product of the Year Award," recipient. The award was announced on TMCnet.com on April 25, 2005.
Mercom announced in March 2005 that its Audiolog call recording server supports call recording for Session Initiation Protocol (SIP) environments. SIP is the signaling method for VoIP that is quickly becoming the world standard. Mercom’s SIP-interface VoIP recorder provides cost-effective software-only and turnkey recording solutions for SIP-enabled IP telephony contact centers. SIP enables contact centers to operate as a network-based service, feed calls to remote agents located anywhere, unify communication channels, and achieve substantial cost savings.