Today, our client, Mercom Systems. announced an addition to its recently redesigned Web site — the Mercom Insight Center. The Mercom Insight Center is an extensive education portal and supplement for contact center associates and users. It is one of the newest advantages for Mercom customers and call center professionals, updated weekly to maintain close association to the trends of the industry.
This is a great example of going above and beyond just selling and promoting your product. The Mercom Insight Center is there to help and inform- something you can do in a medium such as a web site.
By being there to help, inform, and educate you will be seen and looked upon as a thought and industry leader.