Today, our client, Mercom, announced that its Audiolog call recording server now supports call recording for Session Initiation Protocol (SIP) environments. SIP is the signaling method for VoIP that is quickly becoming the world standard.
SIP call recording enables quality monitoring and compliance based recording for what’s becoming a growing trend in the build out of virtual contact centers and other types of IP telephony users.
We are conducting outreach to the median and specific industry analysts who have Mercom on their radar.
We’ve represented the company since it was a start up and have seen them grow to almost 100 employees and a two time Inc 500 winner.